Security

Your data. Your rules.

The solution works with your most sensitive information. This is how we handle it.

The basics

Six things that always apply.

Stored in Stockholm.

Your data is stored in Stockholm and all processing happens within the EU.

You own everything.

Your data, the Foundation and everything built on top of it belong to you. You can take it all out whenever you want.

Never trains AI.

Your information is used to answer your questions, nothing else.

Human control.

You have full visibility into what the solution answers, and anything that needs a person goes on to the right one.

Full traceability.

Every answer can be traced back to its sources. Whoever asks sees where it comes from.

No lock-in.

One month's notice and a full export of your data.

We run on infrastructure from established providers, certified to SOC 2 and ISO 27001. Your data is stored in Stockholm and all processing stays within the EU.

We connect what you already have, like SharePoint, Teams and your ERP.

The regulations

GDPR and the EU AI Act.

Full compliance with European regulation as standard, not as an add-on. A data processing agreement is included, and we keep adapting as the regulations develop. Every customer gets their own, separated environment.

Tell us about your
business.

30 minutes. No obligations.

You tell us about your day to day. We show what can be solved and what it gives you. Fill in the form or contact Martin directly.

Martin Helgesson

Martin Helgesson, Chief Commercial Officer

Frequently asked questions.

Where is our data stored?
In Stockholm. All processing happens within the EU.
Is AI trained on our data?
No. Your information is used to answer your questions, nothing else.
Can the AI make answers up?
Answers are taken from your own data and always come with a source. If the solution finds nothing to go on, it says so and passes the question to the right person instead of guessing.
Does Gaide comply with GDPR and the EU AI Act?
Yes, as standard. A data processing agreement is included, and we keep adapting as the regulations develop.
Who owns the knowledge that is built up?
You do. The Foundation is your data, structured. If you leave, you take it all with you.
What happens if we end the agreement?
One month's notice and a full export of your data.

Do you have a security review or an IT questionnaire? Send it to [email protected].

Book 30 min