Security
Your data.
Your rules.
Saga works with your most sensitive information: products, prices, customers and documents. This is how we handle it.
Safe all the way.
01 / 05 · The basics
Six things
that always apply.
We run on infrastructure from established providers, certified to SOC 2 and ISO 27001. Every customer gets their own, separate environment, and we connect what you already have, such as SharePoint, Teams and your ERP.
02 / 05 · In your own environment
Gaide in your
own infrastructure.
If you want the data never to leave your own environment, Gaide can run in your infrastructure. The same Saga, the same Foundation, the same flows, but on your side. We handle updates and operations together with your IT. Get in touch and we will tell you more.
03 / 05 · The regulations
GDPR and the EU AI Act.
Full compliance with European regulations as standard, not as an add-on. A data processing agreement is included, and we adapt continuously as the regulations develop.
04 / 05 · Book
Talk to us directly.
We are happy to answer detailed questions about architecture, compliance or your specific situation. If you have a security review or an IT questionnaire, send it to [email protected].
Chief Commercial Officer (CCO)
05 / 05 · Frequently asked questions
Where is our data stored?
In Stockholm. All processing happens within the EU. If you want, Gaide can run in your own infrastructure, and then the data never leaves your environment.
Is AI trained on our data?
No. Your information is used to answer your questions, nothing else.
Can Saga make up answers?
The answers come from your own data and always come with a source. If she finds nothing to go on, she says so and passes the question on to the right person, instead of guessing.
Does Gaide comply with GDPR and the EU AI Act?
Yes, as standard. A data processing agreement is included, and we adapt continuously as the regulations develop.
Who owns the knowledge that is built up?
You do. The Foundation is your data, structured. When you end the agreement, you get everything out.
What happens if we cancel?
One month’s notice and a full export of your data.