AI for industrial companies

Customers and colleagues get answers in seconds. More enquiries become deals.

An AI that knows your products, prices and documents. It answers on your site, in email and in Teams, always with the source, and takes the question on to a quote, an order or the right person.

Book 30 min We show you what it could look like on your own products.
Warehouse with pallet racking and forklift aisles
Saga answers in seconds, with the source.
EMAIL07:03

Our 4471-A has broken down. What replaces it?

WEB CHAT07:57

Can it take 10 bar?

TEAMS10:08

The customer is asking about the lead time.

EMAIL09:41

Can you quote 40 units by Friday?

CUSTOMER PORTAL21:40

Do you have it in stock?

Where do your questions come in?

Pick the one that sounds most like you.

The channel changes. The Foundation, your own products and systems, stays the same.

07:57
We have an SR-40 from 2019 that needs replacing. What fits today, and can you deliver 40 units by Friday?
SR-40 was replaced by SR-42 last year, same connection and pressure class. 212 in stock, delivery Thursday. Would you like a quote for 40 units?
FOUNDATION your site · replacement list · stock level
08:01 Result: quote request in, quote approved by the salesperson and sent. Contact, question and quote logged to the customer record. The right start for you: Web chat 

01 / 08 · Sound familiar?

Everything lands on
the person who knows most.

Hundreds of questions a week, from customers and colleagues. The same few people answer almost all of them, and the customer buys from whoever answered first.

Salesperson at a desk with email open
A
EMAIL · 07:16

The enquiry that sits waiting.

The answer and the quote draft are ready when the salesperson opens the email. The customer gets a reply the same morning.

Quote draft ready. The salesperson approves.

Minutes from email to sent reply, instead of days.
Machine shop with an operator at a machine
B
INTERNAL CHAT · 10:08

The colleague who rings around.

Ask in the chat or forward the email. The answer comes in seconds with the source, and can be emailed on or become a ticket.

The right seal kit for his model year, 3 in stock.

100+ hours a month back, for five salespeople who no longer have to search.
Spare parts store with shelves of components
C
WEB CHAT · 23:09

The customer who asks after hours.

The right spare part, price and quote on your site, around the clock. The machine is running in the morning.

Order placed. Delivery tomorrow before 10.

50% more enquiries from your site.

02 / 08 · Some of our customers

Live at
industrial companies like yours.

Distributors, manufacturers, machine builders and solution providers who get the same questions as you, in the same systems. Here are some of them.

CromocolArmatecLivallcoPegol + MORE
Cromocol’s workshop
“Before, an enquiry could sit for too long. Now the customer gets an answer straight away, and we don’t lose deals because we didn’t get to it.”
Andreas Hagberg Andreas Hagberg
CEO, Cromocol · part of the Ernström Group

03 / 08 · How it fits together

One flow,
from question to deal.

The question comes in wherever it comes in. The answer is fetched from your own systems, with the source. Then it goes on to a quote, an order, a ticket or the right person. If it cannot find the answer, it says so and hands over.

1QUESTION IN

Where it comes in.

Your siteEmailTeamsThe chat
2FOUNDATION

The answer from your own systems, with the source.

Your ERPYour CRMSharePointProduct registerDocuments and files
3ONWARDS

To the deal.

QuoteOrderTicketRight person
Built for your environment Microsoft Partner SharePoint Teams Copilot ChatGPT Claude
Read more about how it works 

05 / 08 · Getting started

We do the work.

No project on your side. We listen to how you work, set up the flows for you and are live in days.

1

A 30-minute call.

You tell us how the questions come in and where they get stuck. We show you what it could look like at your company.

2

We set up the flows for you.

Trained on your data, set up for how you work. We keep training it together on your real questions.

3

Live, and we stay with you all the way.

We follow up every month, keep training and take on the next process when you are ready.

What does it cost?

You pay for the parts you run.

A fixed monthly price per part, with no lock-in. Start with one, add the next when you need it. All your people and all support included. For connections to your systems and training on your enquiries, we set a start-up cost before we begin. You get the exact figure in the first call.

FOUR PARTS · START WITH ONE, ANY ONE
Web chatInternal chatCustomer email and ticketsCustomer portal
FOUNDATION CONNECTIONS · WHEN YOU NEED THEM
Your ERPYour CRMSharePointProduct registerDocuments and files
ADD-ONS
Your own AI CopilotChatGPTClaude Meetings

Safe all the way.

More about security 
Stored in Sweden Data is stored in Stockholm. All processing happens within the EU.
You own your data Everything you upload is yours. You get it out whenever you want.
Never trains public AI Your data is never used to train public AI.
No lock-in A fixed monthly price for what you run. All your people and all support included.
In your own infrastructure. You can also run Gaide in your own environment. Then the data never leaves your infrastructure. Get in touch 

06 / 08 · Who we are

Built by industry people.

Behind Gaide are industry people with more than fifteen years in industry, technology and entrepreneurship. We guide industrial companies from the first question to going live, and stay with them all the way: the next problem, the next process, new opportunities.

01 We know AI and industry. We talk your day-to-day and your flows.
02 We set it up on your data. Our expertise is included, without big consultancy invoices.
03 We stay with you all the way. Follow-up every month, then the next process and new opportunities.
More about us 
CEO AND FOUNDER
“Industrial companies should not have to build AI themselves or run five different systems. We set it up on your data and stay with you all the way, from the first question to the next process.”
Sebastian Kjersén
CEO and founder, Gaide

07 / 08 · Book

Meeting at a table

See what it
would look like for you.

30 minutes with Martin. You tell us where the questions pile up, we show you what it could look like on your own products.

Martin Helgesson Martin Helgesson
Chief Commercial Officer (CCO)
[email protected] +46 (0)10 138 50 27
Pick a time in Martin’s calendar 
Where does the most time go?

08 / 08 · Frequently asked questions

What does it cost?

A fixed monthly price for the parts you run, with no lock-in. The price follows how many channels you run and what is to be connected. For connections and training on your enquiries we set a start-up cost before we begin. You get the exact figure in the first call.

Can we start with just a web chat?

Yes, that is how most people start. It is trained on your site and your documents and leads the visitor to a quote request. You add the next step when you need it.

Do we need IT to get started?

Not for the web chat or the internal chat. We need a contact person who knows your day-to-day. The systems are connected when you want.

We already have Copilot. Do we need this?

Keep Copilot. This one knows your products, your prices and your history, with a source on every answer. If you want Saga inside Copilot, it is an add-on, get in touch and we will tell you more.

How do we know it answers correctly?

It only answers from your approved sources and shows where the answer comes from. If it cannot find the answer, it says so and hands over to the right person.

Where is our data?

Data is stored in Stockholm. All processing happens within the EU. Your data stays yours, and you get it out whenever you want.

See more questions and answers